How do HomeAtmo and HomeAtmo Lite connect to your Netatmo equipment?

  • HomeAtmo and HomeAtmo Lite use the account you created to install your Netatmo equipment.
  • There is no need to create a dedicated account for HomeAtmo or HomeAtmo Lite.
  • No personal data, other than your Netatmo account and password, will be required.
  • HomeAtmo and HomeAtmo Lite never store your Netatmo account or password.
  • During authentication, you are redirected to the official Netatmo website to log in.
  • You must authorize HomeAtmo to access your measurements; otherwise, the application will not work.
  • Netatmo then delivers a token to the HomeAtmo application, allowing it to retrieve measurements regularly.
  • To stay connected and update in real time, both apps use this token and its refresh token, which are stored encrypted on your Mac.

How is the information transmitted by Netatmo equipment used in HomeAtmo and HomeAtmo Lite?

  • Both applications simply display this information in an ergonomic and transparent way.
  • Your personal information is never sold nor shared with anyone else.

How is equipment location information obtained?

  • HomeAtmo and HomeAtmo Lite do not use your Mac location.
  • The location information displayed is sent by your Netatmo equipment.

How is the in-app purchase process handled in HomeAtmo?

  • HomeAtmo does not have access to your billing address or payment information.
  • The in-app purchase process is managed by Apple.

Do HomeAtmo and HomeAtmo Lite collect operating information?

  • Both applications can collect two types of operating information:
    • - Crashes
    • - Information about the usage of the application
  • These reports are completely anonymized.
  • The sending of usage data can be enabled or disabled in the settings window.
  • Usage data are used for statistical analysis to improve the app’s functionalities.
  • None of this data is exposed online or shared with third parties; it’s only used for troubleshooting purposes.

What other entities does HomeAtmo and HomeAtmo Lite use to process or store personal data?

  • Google Firebase is the built-in tool used to collect error reports and usage data.
  • If you choose not to send usage data, this tool is disabled.

Your data, your privacy

HomeAtmo is fully GDPR compliant.

We do not sell or share your personal data.

Contact

Questions, issues, or suggestions? Email us at homeatmo.support@icloud.com

Ready to unify your Netatmo setup?

Download HomeAtmo for iPhone, iPad, Apple Watch and Mac.